For Brokers

FMC services are absolutely free for traders of our member brokers

Independent external dispute resolution, regulation & supervision for modern markets.

  • Enhance financial integrity and investor protection
  • Strengthen compliance with international standards
  • Transparent, quick, and unbiased resolutions
  • Join a trusted, accountable ecosystem
How to File a Complaint Learn more

Working with industry leaders:

Exness FP Markets GTC FX MTrading Pepperstone Axi PU Prime IC Markets Deriv Vantage

Why Choose FMC?

Transparency

All dispute resolutions and processes are conducted transparently under strict compliance rules.

Fair Judgement

Independent committee ensures unbiased and professional evaluation of each case.

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Global Reach

FMC serves brokers and traders from all around the world with multilingual support.

Compliance & Partner Network

Approved oversight bodies and services supporting our standards.

Why these partners matter

Each partner strengthens a different part of the investor-protection stack: regulation, execution quality, market infrastructure, research, and identity verification.

  • FCA & LSE — global rule-sets and listed-market standards we align with.
  • Verify My Trade & Tradefora — post-trade analytics and execution-quality certification.
  • GetID — secure KYC/AML identity verification flows.
  • Your Bourse & BrokerPilot — matching/bridge, routing and dealer-tools for safer operations.
  • Advanced Markets, Zitadelle & FinWizard — liquidity, advisory and actionable research.
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11,328

complaints processed

$

67,098,536

complaints amount sought

7 days

average resolution time

Our Mission

To promote a transparent, stable, and compliant financial ecosystem that protects investors and ensures fair play across markets.

Our Vision

To be the leading global authority in financial dispute resolution and compliance oversight.

Dispute Resolution

FMC provides an independent external dispute resolution (EDR) mechanism for traders of our member brokers — quick, efficient, and unbiased.

How to File a Complaint Process & Phases
Dispute process illustration

Membership

We unite trusted brokers, exchanges, and technology providers that adhere to international standards and investor-protection rules.

Apply for Membership View Members
Membership illustration

Compensation Fund

Additional peace of mind: up to €20,000 per complaint for eligible cases when using our free EDR service.

How it works
Compensation illustration

Quick Links

Find answers to common questions.

Check Our FAQ

Who can make a complaint?

Traders of our broker members can file complaints absolutely free.

View Members

How does the process work?

Simple and straightforward for all parties.

Process & Phases

Who decides outcomes?

The Dispute Resolution Committee (DRC) investigates and issues decisions.

Meet our Team

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